Customer Service and Administration Officer Randwick City Council Administration Building, 30 Frances Street, Randwick, New South Wales, Australia Req #349
Closing date: 11:59pm AEST Day 15 June 2024
Status: Permanent Part-Time (21 hours per week)
Salary: From $ 81,211.85 per annum (Pro-rata) +11%superannuation
Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Health, Building & Regulatory Services is seeking an experienced Customer Service and Administration Assistant (Job Share)
Purpose: This job share opportunity requires enthusiastic customer-focused team members to effectively provide administrative support to the teams and manager responsible for Council's regulatory environmental health and building services.
About the role: To provide administrative support and customer service to the Health, Building and Regulatory Services Department and City Planning Division including the following:
Provide a range of customer service and administrative support services to assist in the provision of quality and efficient environmental health, building and regulatory services or other functions within the City Planning Division. Carry out a range of customer service and administrative duties associated with enquiries, action requests, complaints, correspondence, applications, certificates and other activities. Provide advice and respond to and resolve customer enquiries over the telephone or in writing. We trust you will bring: Highly developed experience in the use of Microsoft Office programs and other office software products and computer applications. Demonstrated administrative, organisational skills and ability to prioritise workloads and meet tight deadlines in a high-volume environment. Proven ability to maintain confidentiality when dealing with matters of a sensitive nature and to exercise discretion and initiative in addressing issues and problems. Excellent written and oral communication skills. Commitment to providing an excellent customer experience. Once you click 'Apply Now' you will be required to answer a series of screening questions. Please draft your responses on a Word document so you can copy and paste them into your application. For more information on how to apply, please read https://www.randwick.nsw.gov.au/about-us/jobs/applying-for-jobs
Randwick City Council is an equal opportunity employer, and we value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.
If you require support or have access requirements related to your application, contact Employee Experience on 9093 6850 or ******
Job function Professional and Administrative Position Randwick City Council Administration Building, 30 Frances Street, Randwick, New South Wales, Australia#J-18808-Ljbffr
