Career Opportunities: Customer Service Agent/Online Delivery Driver - Woolworths Eastlands TAS (1019289)Requisition ID: 1019289 - Posted by: Woolworths Supermarkets - TAS - Casual - Retail Operations Customer Service Agent (Online Delivery Driver) - EastlandsWoolworths Online is seeking motivated, enthusiastic, and energetic people for the Homeshop Driver position within our Online Shopping Department at Huonville. The OpportunityOur Online Delivery Service offers two delivery windows between Monday to Sunday to support the shopping requirements of our local customers.
The successful applicant will be required to be available to work shifts between 5:00 am to 2:00 pm or 1:00 pm to 10:00 pm.
Additional hours may be available within the store working with our teams in the Online/Replenishment Departments. As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process, including a drug and alcohol assessment. The primary objective is to ensure the safe and timely loading, delivery, and unloading of groceries to meet agreed delivery schedules.
To ensure a high standard of customer service by ensuring there is zero damage to customers' property.
Utilisation of 'sign on glass' technology for all deliveries.
To manage SH&E responsibilities in line with the SH&E policy.
The customer service agent is to carry out pre-shift inspections of vehicles and ensure vehicles are kept clean internally and externally. What you'll bringExceptional customer serviceAbility to manage difficult customer situationsWell-developed verbal and written communication skillsGood interpersonal skills, be friendly and courteousAbility to work independentlyWell presentedAbility to work in a fast-paced environment and juggle multiple prioritiesCurrent Full Driver's LicenceWhat you'll experienceIn this role, you are the face of Woolworths within the community, delivering groceries to customers that have placed an order online.
The role is highly physical and includes, but is not limited to, safely driving a light commercial vehicle whilst making deliveries, obeying all road rules, parking in safe locations, carrying out a pre-shift vehicle safety check, and consistently delivering groceries in crates (up to 15-20kg), which requires repetitive bending, lifting, carrying, as well as walking (often up and down flights of stairs) to the delivery point. Everyone belongs at Woolworths GroupDiversity, equity, inclusion, and belonging are key to realizing our purpose of better together for a better tomorrow.
We recognize the value our team's diversity brings to our business, customers, and communities.
As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au.
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