Job Title: Customer Service Officer - Robina Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!
Want to feel good about the work you do? Looking to make a career change heading into the New Year or avoid the Christmas uncertainty? Take the first steps and start a rewarding career at Concentrix + Webhelp by joining a diverse and passionate team that assists Australians in need to access Government entitlements. We are growing and looking for Customer Service Officers to join our Robina team and this is your chance to make a meaningful impact through amazing customer support.
Key Role Details:
Hourly rate of $26.77 p/h + Super + Incentives Incentive payments of up to $480 per month Ongoing and secure opportunities Full time and part time roles available, PT roles must attend FT training for 4 weeks and at least 30 hours per week after training. Monday to Friday rotating roster of 7am - 8pm. Reclaim your weekend! Central Robina, right next door to Robina Town Centre.
What's in it for you?
A rewarding role where you make a meaningful impact Development opportunities and stability due to a continuously growing account, 80% of our managers are promoted internally! Continuous calendar of fun, inclusive events Free access to 1000's of hours of content through Concentrix + Webhelp and client learning libraries A diverse and inclusive workplace Role Duties:
You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time. Who are you?
You want to help and believe quality customer service is paramount when dealing with customers. No call center experience necessary but customer service skills are a must! Must be an Australian Citizen and at least 18 years of age Eager to work towards goals and targets Confident and capable in using computers and systems Passionate about customer service Keen to learn new skills and refine existing ones too Excellent communication skills both written and verbal Location: AUS Gold Coast - Robina Town Centre Dr Lvl2
Time Type: Full time
Mission: We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.
About Concentrix:
We're a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!
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