Be excited to join our friendly team supporting our customers' needs through your excellent relationship skills. Vehicle/transport industry experience preferred.
Job ResponsibilitiesLife at Scania Our purpose is to Drive the Shift towards a sustainable transport system. At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values: Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit, and Integrity.
Welcome to Scania.
What you will do You will integrate as a key member of our dynamic Customer Service Team. Through developing strong customer relationships, you will ensure their needs and expectations are achieved throughout their Scania experience. As the face of Scania, you will be the first point of contact, welcoming our customers (face to face, phone, or email). Through excellent communication, you will set the expectations, guiding and updating our customers throughout the service process.
Who you are Your excellent communication and interpersonal skills will help you to drive positive business outcomes.Strong verbal and written communication skills along with good computer skills.Effective problem-solving, negotiating, and influencing skills.Strong abilities in time management, organization, and administration.Ability to think on your feet and show initiative.Previous experience in a similar role in the automotive industry (preferred). What we can offer you A dynamic and inclusive work culture - be part of a great team environment.Flexible work options available.Paid parental leave.A company that is enjoying record growth.Corporate benefits program, salary packaging, novated leasing.Be part of the bigger picture - a company with a focus on digitalization, autonomous vehicles, electrification, and sustainability. To apply If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. "Apply now" and submit your CV. You need to be an Australian/New Zealand Citizen or an Australian/New Zealand permanent resident to apply for this role. Formal offer of employment is subject to standard pre-employment checks including medical and other background checks. As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders, and cultural heritages.
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