Customer Service Advisor

Customer Service Advisor job located in Macquarie Park Your new company This fantastic company who operate in the retail wholesale space is looking for an enthusiastic and customer-centric new person for their team. This company supplies major retailers across Australia and prides themselves on offering a premium brand and service to their customers. If you are looking to join a leader in their field and work for a company that offer a fantastic working environment and opportunities for you to develop a career with them, this could be the job for you. Your new role Answering calls and responding to emails Inputting sales orders into the system Dealing with warranty or service requests Liaising with transport providers Processing spare parts orders What you'll need to succeed To be successful in this role, you will ideally have previous experience in a customer service role dealing with retailers. If you have retail experience and have had exposure to stock control, ordering and returns and are looking to move into an office-based role, this role could also be a great opportunity for you. In addition, you'll ideally have had experience dealing with customers (both retailers and consumers) over the phone and in writing and have had some exposure to a CRM or stock management system. Strong IT and customer service skills are essential. What you'll get in return This is a great company to work for and they have a comprehensive range of benefits that includes: Close proximity to public transport and free onsite parking Encouragement to grow and develop your skills Discounts on products Social events A supportive and energetic team to become immersed in What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2818301