Salary: $55,000 - $65,000 a year AUD per Year
Job Type: Full time
Customer Service Administrator (Remote)Established Business in an Exciting Period of Growth... EARN $55,000 – $65,000 pa + Super | Negotiable onExperienceEstablished Business in an Exciting Period of GrowthFull Time Remote Work From Home Role with Flexible HoursAbout The CompanyOur client is a well-established, mid-sized business that imports anddistributes Organic Raw Food materials. They import over 400 products andprocesses into 2500+ items and deal with 40+ suppliers around the world.With new ownership, they are in an exciting new phase of growth and lookingfor a motivated individual to join the team.Their ValuesTeam First; working together with respect in a safe andenjoyable workplaceAligned Efficiency; continuous improvement in line with ourvalues, to achieve our purposeQuality & Consistency; with the customer in mind, alwaysexceeding expectationsCustomer loyalty; our combined values result in a high-level ofcustomer satisfactionAbout The OpportunityAs a Customer Happiness Specialist, you will play a crucial role inensuring customer satisfaction and maintaining positive relationships withclients. You will ideally live in Sydney or the Central Coast andhave and have a full work-from-home set-up.Some of your responsibilities will include:Handle customer inquiries and resolve complaints promptly andprofessionallyProcess and manage sales orders and quotesProcess payments and invoicesManage customer complaints and provide appropriate solutionsConduct outbound sales efforts as directed and focus on upselling andcross-sellingAbout YouThe successful candidate will have:2+ years of customer service experience dealing with clients viaphone/emailFamiliarity with CRM systems and practicesStrong phone contact handling skills and active listeningExperience with office management software (Microsoft Office, Word andExcel)Experience in manufacturing or related field (desirable)You will also have:A positive and customer-centric attitudeStrong communication and problem-solving skillsAbility to multi-task, prioritise, and manage time effectivelyAn eagerness to learn and adapt to new systems and processesWhat's in it for You?Small & Growing Business with the Potential forProgressionOpportunity to Work Remotely | Full-Time Role with FlexibleHoursGrowth Opportunities as the Team & Business GrowsOn-the-Job Training Available to Enhance Your SkillsFriendly Team with a Welcoming & Supportive CultureImmediate Start Considered for the Right CandidateApply today and don't miss out on starting this opportunity assoon as possible!Tagged as: remote, remote job, virtual, Virtual Job,virtual position, Work at Home, work from home When applying state you found this job on Remote Network. #J-18808-Ljbffr
