Salary: $55,000 - $65,000 a year AUD
Job Type: Full time
Customer Service Administrator (Remote) Established Business in an Exciting Period of Growth EARN $55,000 – $65,000 pa + Super | Negotiable on Experience
Full Time Remote Work From Home Role with Flexible Hours
About The Company Our client is a well-established, mid-sized business that imports and distributes Organic Raw Food materials. They import over 400 products and process into 2500+ items and deal with 40+ suppliers around the world. With new ownership, they are in an exciting new phase of growth and looking for a motivated individual to join the team.
Their Values Team First; working together with respect in a safe and enjoyable workplace Aligned Efficiency; continuous improvement in line with our values, to achieve our purpose Quality & Consistency; with the customer in mind, always exceeding expectations Customer loyalty; our combined values result in a high-level of customer satisfaction About The Opportunity As a Customer Happiness Specialist, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients. You will ideally live in Sydney or the Central Coast and have a full work-from-home set-up.
Some of your responsibilities will include:
Handle customer inquiries and resolve complaints promptly and professionally Process and manage sales orders and quotes Process payments and invoices Manage customer complaints and provide appropriate solutions Conduct outbound sales efforts as directed and focus on upselling and cross-selling About You The successful candidate will have:
2+ years of customer service experience dealing with clients via phone/email Familiarity with CRM systems and practices Strong phone contact handling skills and active listening Experience with office management software (Microsoft Office, Word and Excel) Experience in manufacturing or related field (desirable) You will also have:
A positive and customer-centric attitude Strong communication and problem-solving skills Ability to multi-task, prioritise, and manage time effectively An eagerness to learn and adapt to new systems and processes What's in it for You? Small & Growing Business with the Potential for Progression Opportunity to Work Remotely | Full-Time Role with Flexible Hours Growth Opportunities as the Team & Business Grows On-the-Job Training Available to Enhance Your Skills Friendly Team with a Welcoming & Supportive Culture Immediate Start Considered for the Right Candidate Apply today and don't miss out on starting this opportunity as soon as possible!
When applying state you found this job on Pangian.com Remote Network. #J-18808-Ljbffr
