Customer Service Administrator

The myHomecare Group is the leading Home Care Package provider in Australia and we support older Australians to continue living in their homes longer. We have a number of customer service focused administration roles in our Clayton office, Melbourne.
There are no qualifications required for this role – although we look kindly on previous Home Care Package experience. We will teach you everything that you need to know. You just bring the desire to assist our clients stay in their own homes safely for longer.
What will we offer you? 3 days from the office, located in the M-City centre, and 2 days from home Full time, permanent employment, 9-5pm weekdays Ongoing training and upskilling Paid parental leave from 6 months of tenure Be a part of a fun, outgoing family team atmosphere So, what does the role entail? Administration tasks across multiple systems Answering incoming calls from customers and other teams Monitoring emails and other communication platforms, with intent to action in a timely and professional manner Working with your team and other areas of the business to achieve the best outcome for our customers We are looking for someone with: Proven customer service experience Experience working with multiple systems in a fast-paced environment Excellent interpersonal and communication skills Proficiency in MS Office computer skills The right to work in Australia National Police Clearance or willingness to obtain (myHomecare will organise at no cost) Ready to join our team and reach new heights in your career? Discover how you can apply your skills to help people in your community today.
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