Customer Service Administrator

Job DescriptionAre you ready to make a real difference in the way businesses and customers navigate service outages? Our client is looking for a customer-focused candidate to join The Service Outage Management (SOM) team. We are looking for motivated, personable professionals who thrive on delivering exceptional customer experiences.Our client in the Telco field manages all aspects of service outages, both planned and unplanned. This is a 12-month contract role and will see you undertake a range of duties from troubleshooting and testing to liaising with stakeholders and ensuring the customers get seamless support when it matters most.Operational HoursMonday to Friday: 9am - 5pm (This is a work from home role with the expectation you will be on site once a month with a gradual increase to fortnightly). Once you are upskilled and confident, there will be weekend work required.Key ResponsibilitiesClick here to view more detail / apply for Customer Service Administrator#J-18808-Ljbffr