Customer Service Administrator

Our De Bortoli Wines portfolio is represented in all major Australian states and territories as well as being exported to over 64 countries throughout the world.About the RoleWe are seeking a committed and experienced Customer Service Administrator specialising in Export logistics to join our Customer Service Export team at our Head Office in Bilbul, NSW. In this role you will become a critical member of the team by providing excellent levels of customer service to ensure our sales effort is maximised.Receive enquiries and process customer ordersCustomer Feedback System receival and coordinatingEnsure logistic requirements are met for all customer ordersPerform administration and account processesMaintaining timely communication with customers and clients within the supply and distribution chain.About the BenefitsWorking within one of Australia's most reputable Family owned wine Companies.Competitive RemunerationLeave LoadingAccess to the Company's Salary Continuance Policy (conditions apply)About YouWe are looking for a confident, energetic and enthusiastic individual with excellent administration and customer service skills. To perform your key responsibilities of processing export orders and documentation, you will be able to communicate effectively with both internal and external production and logistics stakeholders, as well as customers from a wide range of countries and cultures. The successful candidate will have the capacity to meet deadlines, possess sound attention to detail as well as the ability to work both individually and in a team environment. 2-3 years experience in the international import/export industry and relevant tertiary qualifications in International Trade, Supply Chain & Logistics would be highly advantageous.*Please note as a pre-requisite for the employment, prospective candidates may be required to undertake pre-employment screening.Apply link: close on Friday 7th June 2024.