Work in modern offices for a start up agricultural organisation that looks after their people - be part of the journey! Very attractive salary on offer depending on experience CBD location, close to public transport and car parking WFH flex - 3 days in the office, 2 days from home Permanent full time role Brand new role - ability to make it your own and get highly involved Strong mentorship and career development opportunities Very fun and social culture with great company perks such as plenty of free brekkys, snacks and lunches, networking events and social activities Do you have exceptional customer service and administration skills and looking to join an organisation in their growth stage that will take you to the next level in your career?
The Company A new and exciting opportunity exists for an experienced Customer Service and Contracts Coordinator to join this dynamic and thriving agricultural company who are located in the heart of the CBD. Their modern corporate head office is close to public transport with restaurants, cafes and retail shops close by. With a focus on mentorship and valuing input, the company promotes a professional and enjoyable work culture.
The Role Reporting into the Operations Manager, this newly created role offers variety and the ability to make your own. Your main responsibilities will include but not be limited to:
Act as a first point of contact for all customer queries via phone and email Problem solve issues ensuring customer satisfaction and service excellence Manage contracts and customer orders Process invoices and support end of month Lots of stakeholder management across New Zealand and other international regions Documentation and compliance Generate reports on contract status and customer service metrics Other general ad hoc administration tasks as required What do I need to be successful? Proven experience in a Customer Service/ Contracts/ Operations/ Administration/ Account Manager role in a fast paced environment Degree qualified in Business Administration or similar is highly desirable but not essential Excellent communication and interpersonal skills Strong Microsoft Office skills and exposure to CRM software Excellent eye for detail Ability to build positive relationships, negotiate and problem solve Flexible and a professional attitude who is proactive and can work well under pressure A driven and motivated individual who is seeking growth and development Please apply now with a covering letter stating where you meet these requirements listed. Interviews will be held immediately. You won't want to miss this one. Good luck!
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