Join our internal team at Hays and provide administrative support to our internal stakeholders Your new company At Hays, we believe in being long-term partnerships with our people as well as our customers. Let's create tomorrow, together.
With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn't just about being part of a global business; together with more than 12,000 people across 32 countries, you'll be making a difference in the world of work.
Your new role Our Hays Brisbane CBD office is seeking a full-time permanent Customer Service Administrator to join our team. This role commences immediately. This role ensures all stakeholders and customers are greeted in a professional and courteous manner that supports the Hays brand, both face to face and over the telephone. Also providing administrative support to a centralised customer support team.
Provide administrative support to our internal stakeholders using a centralised ticketing system
Conduct effective candidate aftercare calls
Collect references via telephone
Collect and follow up on compliance documentation from candidates
Assist with keeping the office environment clean and tidy including the kitchen
Maintain the security, confidentiality, and integrity of candidate database records What you'll need to succeed Commitment to delivering excellent customer service
Previous administration experience will be highly regarded
Effective communication and questioning skills
Demonstrates professionalism and polished personal presentation
Pro-active and willing to help wherever possible
Team oriented
Data entry and/or word processing skills
What you'll get in return Excellent training to support career development/progression
Wellness Day, Volunteer Day, Monthly after work drinks, Christmas Party, EOFY celebrations
What you need to do now Click apply now or email your CV and Cover Letter to Sandy Luhr - Senior Talent Acquisition Partner at ********
At Hays, we value diversity and inclusion and are passionate about placing people in roles where they can flourish and succeed. By joining Hays you'll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. People from all culturally diverse backgrounds including Aboriginal & Torres Strait Islander Peoples are encouraged to apply.
