About Us
We are seeking a motivated individual with strong customer service and office administration skills to join our team at the Kilburn depot.
Working side by side with team members, you will be a key point of contact for trade customers, handling sales orders, processing transactions, and managing enquiries.
You will also actively engage in trade sales by building relationships with our clients.
Additionally, you will assist with scheduling freight and general administrative tasks.
A proactive attitude, attention to detail, and the ability to multi-task are essential for success.
Key Responsibilities: Serving walk in trade customers by processing sales orders, generating invoices, and managing stock inquiries.
Preparing system-generated picking/packing paperwork for the warehouse team.
Actively engaging in trade sales by providing product advice and suitable solutions.
Scheduling outgoing freight via internal delivery services or third-party providers.
Receiving and responding to incoming calls and emails for orders or general inquiries.
Processing payments (cash, EFTPOS, and credit cards).
General office administration as required.
Skills & Experience: Experience in customer service or trade sales, ideally within building materials, logistics, or similar industries.
Strong time management and organizational skills.
Ability to multi-task in a busy environment while maintaining attention to detail.
Proficiency with Microsoft Office suite and data entry programs.
A positive and customer-focused attitude.
Benefits: Competitive salary package.
Staff discounts on our extensive range of building products.
Comprehensive on-the-job training.
Full-time role with regular weekday hours: Monday to Friday, 7:30 am to 3:30 pm.
If you are a dynamic and enthusiastic individual looking to contribute to a fast-growing business, we want to hear from you.
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