Join Australia's leader in sustainable, total waste management solutions.
Customer Service & Administration SupervisorAbout Us Join us at Cleanaway and contribute to making a sustainable future possible, together.
We transform waste into resources and renewable energy.
When you start to think of waste as a resource, it opens a world of possibilities.
As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading HSE performance.
We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.
The Opportunity We're thrilled to offer a unique opportunity for a Customer Service & Administration Supervisor to join us in supporting the teams across Queensland & WA.
Supported by the National Customer Service and Administration Lead, this high-impact role will see you be the driving force behind our commitment to operational excellence, overseeing a team of 8 CSOs and administrative staff across your portfolio.
About You: A hands-on, proactive approach with an exceptional track record leading teams and delivering exceptional customer service in multi-site contact centers for a large enterprise.You have a track record of building high-performing, engaged teams and thrive on coaching others toward excellence.Excellent communication, presentation, and analytical skills, with the confidence to influence across all levels of the business.Making data-backed decisions and implementing improvements to optimise outcomes.IT savvy and can pick up databases and CS programs quickly.Your supportive, hands-on style fosters a culture of trust, integrity, and value, driving continuous improvement in customer service.Whilst you bring fresh ideas, you are coachable and thrive in an environment to learn and develop your skills.Benefits: Attractive salary packageFlexible working arrangementsCareer opportunities in a high growth, Australian businessSupportive and safe work environmentPaid parental leaveGreat company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.Our Process Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status.
We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples.
We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds.
Join us on our exciting journey towards a sustainable future.
Applications close: 31 Jan 2025 E. Australia Standard Time
Vacancy no: 520785
Work type: Permanent - Full Time
Location: Yatala QLD Australia
Categories: Management, Administration, Customer Service
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