About AllSealedWA AllSealedWA is a WA based company which specializes in re-grouting leaking showers, balconies, tiling and waterproofing.
We pride ourselves on a high level of customer service and are currently looking for an experienced, motivated and energetic Customer Service / Administration Officer to join our growing team.
About The Role Your role as the Customer Service / Administration Officer will require you to cover a multitude of tasks. As our office 'all rounder' you must possess strong customer service, organisational, scheduling and time management skills.
You will ideally have exceptional computer skills and be able to work within an environment where you can effectively communicate with individuals, clients and key stakeholders alike. Your key tasks include but are not limited to the following:
Providing a high level of customer serviceScheduling of Quotes for our Consultants & Jobs for our Technicians for works to be carried out.Assisting our Customers with all enquiries both over the phone and via email.High end data entry of clients & services (SimPRO)Providing support to our Sales Consultant TeamProcessing of payments from customersGeneral Office / Admin Duties A successful candidate must possess the following attributes; Strong customer service skillsGreat work ethic with a 'can do' attitudeWorking in a fast paced environmentA keen attention to detailExcellent communication skills - both verbal and writtenAn ability and willingness to build strong customer relationships and offer service at the highest levelAccurate data entry and typing skillsStrong ability to multi-taskExcellent time managementAbility to prioritise and work under pressureExperience in schedulingSimPRO Software experience is highly advantageousA great fit to our values & team culture and a willingness to deliver above and beyond. We offer a supportive, family orientated working environment and full training is provided in this role.
Our office is located in Canning Vale
Full time hours - Monday to Friday.
Apply now! If you're interested in this exciting role, please apply now!
Please note: Only applicants being considered for an interview will be contacted.