Are you a customer service professional with a keen eye for detail and strong administrative skills? Join a well-established Australian manufacturing company in Eagle Farm and play a key role in delivering exceptional service and support.
About the Role: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you'll handle customer inquiries, manage orders, and provide administrative support to ensure smooth operations and high levels of customer satisfaction. This is a fantastic opportunity for someone with strong organisational skills and a proactive attitude.
Key Responsibilities: Respond to customer inquiries via phone, email, and other channels, providing accurate information and exceptional serviceProcess orders and maintain accurate records in our systemsCollaborate with internal teams to resolve any issues related to orders, logistics, or product availabilityAssist with general administrative tasks, including data entry, document management, and reportingUphold high standards of customer service and professionalism at all times What We're Looking For: Previous experience in customer service, preferably within the manufacturing or logistics industryStrong administrative and organisational skills with a high attention to detailExcellent communication skills and a professional demeanourProficiency in MS Office and experience with CRM systemsAbility to manage multiple tasks and prioritise effectively in a fast-paced environment Why Join Us? Be part of a supportive, collaborative team in a stable and reputable manufacturing companyEnjoy a positive work environment with opportunities for growth and developmentConvenient Eagle Farm location with on-site parking How to Apply: If you're passionate about customer service and thrive in a dynamic environment, we'd love to hear from you!