Customer Sales & Service - Runva Truganina - Full Time Apply remote type: On-Site
Location: Truganina, Victoria, Australia
Time type: Full time
Posted on: Posted Yesterday
Job requisition ID: R24_0000023253
A fantastic opportunity to join the Runva team as a Customer Sales & Service Representative! Truganina location - Staff Discounts across GPC Asia Pac. The Opportunity: Pioneers in winch manufacturing and established in 1997, Runva is a large international brand with an extensive distributor network in over 50 countries. Distributed exclusively through Australia & the United States by Runva Winch Industries, we are now seeking a Customer Sales & Service Representative.
Key Responsibilities: Provide excellent level of customer sales and service to all customers. Build customer relationships that ensure Runva is their first source of supply. Add value to every customer experience. Create a lasting impression. Maximise the sales performance of Runva by providing the best quality, up-to-date information on products and services for both online and telephone customers. Process orders daily. Process and apply payments. Assist in account reconciliation. Knowledge, Skills, and Qualities: A passion/interest in 4x4/Adventure is an advantage but not essential. Ability to develop, build and maintain effective working relationships. Good written and verbal communication skills. Strong customer service and sales ability. Friendly attitude and willingness to learn. Comprehensive understanding of MS Office including Word and Excel. Ability to stand for extended periods of time. Physical capacity to lift, handle and carry heavy products on a frequent basis. Customer service experience within a retail environment (desirable). Automotive knowledge/aptitude (desirable). Current Driver's Licence (desirable). Product Knowledge: Develop and maintain product knowledge by actively seeking to update your product knowledge through attending product training courses, e-learning, and research to satisfy customer requests. We can offer you: Recognition programs and team incentives for your performance. Attractive product discounts across all GPC Asia Pacific businesses: Repco, NAPA Auto Parts, AMX, McLeod's Accessories, and more. An inclusive team environment; our team are important members of GPC. The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket. Ongoing training and career development; we genuinely care about supporting you to reach your full potential. Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards, and our employee recognition program, plus so much more! GPC Asia PacificMovement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories, and Motion Industries.
Yet we are more than just a parts and service company. We propel people forward.
With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.
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GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
About Us Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we're proud to say we're the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.
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