Customer Return Representative

Details of the offer

In this role, ?you?are?the first point of contact at?our operations.?This position is?responsible for greeting our?customer upon their arrival at our?rental?location.?In this position you will assist with the?check-in?of the?renter's?vehicle and vehicle details.??
What you'll do Great customer in a friendly manner and help expedite the rental car return process to help get customers on their wayAssess vehicle for any potential new damages and report it as per ABG's vehicle damage procedureReview returned vehicle gas levels and car kilometers while accurately inputting them into our hand held devices when neededClean and prepare vehicles as per company standardsWhat we're looking for Applicants must have a full and valid driver's licenceThis is a full time position that requires opened availability to work days, weekends, nights, etcPrevious experience within retail, hospitality, customer service, sales or similar rolesAbility to work in a fast paced environment while delivery exceptional customer serviceAbility to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationBenefits and Perks Hourly pay +loadings + performance incentivesWellbeing programme incl. life insurance + discounted health insurance + superannuation optionsAccess to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much moreEmployee discounts on car rental across Avis Budget GroupEmployee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeingFull training provided to help you achieve your goals & reach your potentialAbout Avis Budget Group We don't just rent cars. We're changing the way people move. Across our world-famous brands -?Avis, Budget, Zipcar, and Apex?- we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.


Nominal Salary: To be agreed

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