Customer Relationship Officer - Underwood Customer Relationship Officer - Underwood Full time
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WHO WE ARE
Repairhub is Australia's leading network of automotive repair centres. We are an award-winning employer with 22 locations across Sydney, Melbourne, Brisbane, and Canberra. We're proud to work alongside 600 team members all dedicated to delivering high-quality vehicle repairs, ensuring thousands of satisfied customers throughout Australia each year.
ABOUT THE ROLE
We have an exciting opportunity for a Customer Relationship Officer to join our team at Underwood, QLD. This is a full-time, permanent position in a modern office environment, working 8 hours per day, Monday to Friday. Your responsibilities will include:
Welcoming and assisting customers, ensuring a positive experience Handling telephone and email inquiries Data entry and updating booking calendars Arranging taxi bookings Performing other customer-related or administrative tasks as required by the site ABOUT YOU
The ideal candidate is an enthusiastic team player, with great customer skills. You'll be attentive, professional and provide our customers with a positive repair experience. You will have good administrative and computer skills, enjoy working with people, and have the ability to problem-solve and work efficiently. Experience in a similar role within the automotive industry is not essential but highly regarded. We'll provide you with a uniform, technology, and lunch every Wednesday!
WORKING AT REPAIRHUB
Our teams love working at Repairhub, and we think you will too! In return for your commitment, you will receive an attractive salary package, excellent career prospects, and a supportive team environment. Additionally, we offer:
Stability : We are committed to long-term growth, offering our employees stability and job security. Work-life balance : We only work Monday to Friday, with no weekend work ever! Paid Parental Leave : We offer 14 weeks of primary and 3 weeks of secondary parental leave to support new parents. Progression : As a growing business, we provide ongoing opportunities for training and career development. Events and Appreciation : We show our appreciation with social events, weekly team lunches, monthly BBQs, annual awards, and other perks. Insurance Discounts : Enjoy exclusive access to lucrative insurance discounts with NRMA and RACV, including member discounts on other products and services such as car insurance, movie tickets, theme parks, retail, accommodation, and more. Wellbeing : We offer an additional day of annual leave for wellness. Our Employee Assistance Program provides free, confidential professional counseling (plus financial, legal, and nutritional coaching) for our team and their immediate families. TO APPLY
Please select APPLY NOW to submit your application via SEEK. Applications will close on Friday 12th July and our recruitment process will commence shortly after. If you are shortlisted, you will be promptly contacted by phone to discuss your application.
For further questions, please email Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
What's your expected annual base salary?
How much notice are you required to give your current employer?
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