Account & Relationship Management (Sales)Midwest Fabrication is a 100% Australian family-owned business based in Dalby, QLD, which has been at the forefront of harvester front development and manufacturing for over 25 years. The business has undergone a decade of integrated growth in sales, supplying the largest harvester fronts in the world to Australian farmers.Our values of innovation, solutions, and reliability have helped us serve rural communities and grain growers for decades. Our brand is synonymous with quality, strength, and reliability. This now means we are seeking a motivated individual to help with our future growth.ABOUT THE ROLEThe Customer Relationship Manager will support our rural customer base, building user satisfaction via relationship building and securing business from both new and existing customers.Key responsibilities include:Participating in a small team to create and implement effective sales strategies that address our clients' needs, concerns, and objections to achieve sales growth.Working across various teams, including development, technical, and service, to develop intimate knowledge of products and services to enhance our offerings and meet customer needs.Understanding industry trends, market conditions, and competitor activity to target market segments, build sales, and maximize margin.ABOUT THE CANDIDATEThe ideal candidate will possess:Demonstrated experience in agricultural sales (preferably in the farm machinery space), with experience in developing and implementing strategy and sales plans.Proven experience working collaboratively within a small team and as a self-starter.Knowledge and experience in creating strategies and plans to increase sales, build the customer base, and enhance the customer experience.A commitment to fostering positive working relationships within the company and with external customers.The ability to formulate and agree on achieving sales targets.Solid IT (MS Office) and CRM skills.CULTUREMidwest Fabrication prides itself on creating a positive environment. We work together within a team characterized by mutual respect, honesty, and integrity. We take pride in our work and our company and value the opportunity to serve our industry and community. This is reinforced by the importance placed on our families and preserving the balance between professional and personal lives.Applications will be processed upon our return from the Christmas break in January.Your application will include the following questions:Do you have experience in a sales role?Which of the following statements best describes your right to work in Australia?How many years of experience do you have as a Client Relationship Manager?Do you have experience in a role that requires relationship management experience?
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