Customer Relationship Manager

Details of the offer

Account & Relationship Management (Sales)Midwest Fabrication is a 100% Australian family-owned business based in Dalby, QLD, which has been at the forefront of harvester front development and manufacturing for over 25 years. The business has undergone a decade of integrated growth in sales, supplying the largest harvester fronts in the world to Australian farmers.Our values of innovation, solutions, and reliability have helped us serve rural communities and grain growers for decades. Our brand is synonymous with quality, strength, and reliability. This now means we are seeking a motivated individual to help with our future growth.ABOUT THE ROLEThe Customer Relationship Manager will support our rural customer base, building user satisfaction via relationship building and securing business via new customers and old.Participate in a small team to create and implement effective sales strategies that speak to our clients' needs, concerns, and objections to achieve sales growth.Work across various teams, including development, technical, and service to develop intimate knowledge of products and services to advance our offering and services to meet our customer needs into the future.Understand industry trends, market conditions, and competitor activity to target market segments, build sales, and maximize margin.ABOUT THE CANDIDATEDemonstrated experience in agricultural sales (preferably the farm machinery space), with experience in developing and implementing strategy and sales plans.Proven experience in working collaboratively both within a small team and as a true self-starter.Knowledge and experience putting together strategies and plans to garner sales, building the customer base whilst improving the customer's experience.A real commitment to fostering positive working relationships within the company and with external customers.Formulate and agree to achieving agreed sales targets.Solid IT (MS Office) and CRM skills.CULTUREMidwest Fabrication prides itself on the creation of a positive environment. We work together within a team consisting of mutual respect, honesty, and integrity. We take pride in our work and our company and value the opportunity this gives us to serve our industry as well as our community. This is reinforced by the importance placed on our families and preserving the balance between professional and personal lives.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Client Relationship Manager?Do you have experience in a role which requires relationship management experience?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent/misleading/discriminatory.
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