Voted Best Place To Work in Australian Healthcare by Australian Financial ReviewWork/life balance - paid leave for volunteering, pets, study and wellbeingJoin a business with sustained well-paced growth and a quality service focusLiveBig is a specialist allied health team providing therapy and assessment services for people with disability. We provide services at home and in the community and operate in Sydney, Melbourne, Perth & across Queensland. We are looking for someone to take a one-year fixed-term maternity leave contract in a role on our recently expanded customer team.
WHY WE LOVE WORKING AT LIVEBIG! We invest in our people - highly experienced managers & the best onboarding in the industryWe value work/life balance - 8 days of additional leave a year - 4 "You" days of extra leave, pet leave, volunteering leave, study leave + true hybrid workingWe prioritise your development - $1000 CPD allowance for all staff, plus a LinkedIn Learning account & opportunities for lateral movesWe love what we do – you need to care about this work to be amazing at it, and our team does exactly thatWHAT THIS ROLE IS
Reporting into the National Operations Manager, this role is taking over from one of our CRMs who is going on maternity leave.
Key information:
Full-time 1-year fixed-termCan be based anywhere in MelbourneCreate, maintain, and enhance national participant referral pathways and customer relationships, identifying gaps and developing protocols for efficient referral processesEstablish and maintain strong relationships with key referrers and stakeholders, community organisations, clients, and their families/carers to access and promote LiveBig allied health servicesRepresent LiveBig at meetings, community events, expos and networking opportunitiesGather and document relevant client information, including therapy needs and goals, ensuring all required documents and consent forms are provided to the client.Support marketing and brand activity and identify opportunities for improvement or new activitiesWHO WE WANT TO HIRE Experience in a customer/client role in an NDIS-focused organisationKnowledge and understanding of allied health services, disability sector, the NDIS and community sectorHigh level of customer service orientation and experience in customer relationship analysis and planningProven experience in sourcing and gathering sales activitiesEnjoys working in a fast-paced, dynamic and outcomes-focused team environmentHighly developed communication skills, negotiation, relationship building and interpersonal skillsFun! We want passion and excitement for the meaningful work we doHold/eligibility for an Australian driver's licenceAPPLY!
If you would like to be considered for the position please click "apply." For a confidential discussion email ****** or call Owen on 0437 980 676
We put people first. Let's create the future together. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support accessibility needs. LiveBig requires all prospective individuals to undertake and provide satisfactory clearance of background checks and/or registered checks. The checks undertaken by LiveBig include (but not limited to), police background checks, NDIS clearance and Working With Children check. Unsuccessful or unsatisfactory clearance of these checks will be taken into consideration and may result in the unsuccessful outcome of the recruitment process and/or withdrawal of any employment contract agreement made prior to commencement.Have you worked in a CRM/referral/BDM role in an NDIS business? We want you! 1-year fixed-term mat leave contract with a possibility to go permanent
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