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Customer Relationship Manager

Details of the offer

Account & Relationship Management (Sales)Midwest Fabrication is a 100% Australian family-owned business based in Dalby, QLD, which has been at the forefront of harvester front development and manufacturing for over 25 years. The business has undergone a decade of integrated growth in sales, supplying the largest harvester fronts in the world to Australian farmers.Our values of innovation, solutions, and reliability have helped us serve rural communities and grain growers for decades. Our brand is synonymous with quality, strength, and reliability. This now means we are seeking a motivated individual to help with our future growth.ABOUT THE ROLEThe Customer Relationship Manager will support our rural customer base, building user satisfaction via relationship building and securing business via new and existing customers.Participate in a small team to create and implement effective sales strategies that address our clients' needs, concerns, and objections to achieve sales growth.Work across various teams, including development, technical, and service, to develop intimate knowledge of products and services to advance our offerings and meet our customer needs into the future.Understand industry trends, market conditions, and competitor activity to target market segments, build sales, and maximize margin.ABOUT THE CANDIDATEDemonstrated experience in agricultural sales (preferably in the farm machinery space), with experience in developing and implementing strategy and sales plans.Proven experience working collaboratively within a small team and as a true self-starter.Knowledge and experience in putting together strategies and plans to garner sales, building the customer base while improving the customer experience.A real commitment to fostering positive working relationships within the company and with external customers.Formulate and agree to achieving sales targets.Solid IT (MS Office) and CRM skills.CULTUREMidwest Fabrication prides itself on creating a positive environment. We work together within a team consisting of mutual respect, honesty, and integrity. We take pride in our work and our company and value the opportunity this gives us to serve our industry and our community. This is reinforced by the importance placed on our families and preserving the balance between professional and personal lives.
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