Customer Relationship Coordinator (Client Services Administrator)

Customer Relationship Coordinator (Client Services Administrator)
Company:

Simonds Homes Melbourne Pty. Ltd.


Details of the offer

At Simonds, we believe that our people are the core of our business, and are instrumental in our continued growth and sustainable success. With a variety of roles across our business, ranging from construction to procurement; administration to drafting and various shared services (HR, IT, Finance), we have a number of roles to suit many skill levels. So whether you are looking for your first job, are an experienced tradesperson or contemplating a career change, consider Simonds for your next opportunity. Search results Our homes are built for the community, by the community, with our local network of employees, trades and suppliers all working towards this vision as One Simonds. It is this passion, dedication and excellence that you'll find on every Simonds job site, office environment and display centre across the country. THE OPPORTUNITY We are seeking a Customer Relationship Coordinator (or CRC for short!) to join our busy Loganholme office. As a CRC, your primary focus is to manage a portfolio of clients and guide them through the process of building their new home. This can involves tasks such as: Communicate with all clients on a weekly basis to provide regular updates Manage all pre-site administration per client  Coordinate and book meetings with clients Ensure that all client files are updated with appropriate notes/information Liaise with land developers for customer development approvals and land updates Liaise with banks/mortgage lenders for client finance approvals Maintain a current working knowledge of Simonds product and relevant promotions Communicate and liaise with other departments around file progress as required WHO YOU ARE We're looking for someone with proven administration experience, preferably within the residential building industry or similar. In addition, experience in delivering outstanding customer service to a diverse range of both internal and external customers is essential. You have an adaptable communication style which enables you to build rapport quickly and easily and enjoy a thriving, fast paced environment. Whilst our CRCs have their own portfolio of clients to oversee, being able to work collaboratively within a tight-knit team is also vital. You have the capacity to multi-task and have a flexible and adaptable approach to your work. Having high attention to detail, the ability to meet deadlines and have demonstrated planning/organisational and time management skills are desired. WHY JOIN US? Aside from a fantastic opportunity to join one of Australia's ASX listed leading residential builders, Simonds can offer you: Great benefits across a wide range of products and services including a generous discount on our award-winning homes as well as all the great things that go in them.  Access to our free employee well-being program, including counselling, nutritional, financial, and legal support for both you and your immediate family.  Access to Simonds Reward Days - receive an extra day of leave per year.  Opportunities for professional and personal growth through our Learning and Development programs on our inhouse LMS.  Generous rewards and recognition including gifts for long service.  A commensurate remuneration package will be negotiated with the right candidate. If this sounds like your next opportunity, we'd love to hear from you as soon as possible! Please note: You must have unlimited Australian work rights to be considered for this role. Recruitment agencies, thanks for thinking of us but we've got this one covered. #J-18808-Ljbffr


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Job Function:

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Customer Relationship Coordinator (Client Services Administrator)
Company:

Simonds Homes Melbourne Pty. Ltd.


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