Energy Queensland and our operational brands - Energex, Ergon Energy Network, Ergon Energy Retail and Yurika are growing rapidly and as part of the (QEJP) Queensland Energy and Jobs Plan, actively helping to advance the energy transition towards net zero.
Energy Queensland's Customer Division has multiple permanent opportunities for a Customer Project Technical Officer to be located at any major Energy Queensland location including Brisbane, Cairns, Mackay, Maryborough, Rockhampton, Toowoomba and Townsville.
We are inviting applications from suitably qualified candidates.
About the Role: As a Customer Project Technical Officer, you will play a key role in ensuring our customers receive the best advice and support on their energy projects.
Based in our state-wide team, you'll be the go-to person for new connection, extensions, and relocations, ensuring everything runs smoothly.
You will collaborate with various stakeholders, including our internal teams and external partners, to deliver efficient and cost-effective solutions.
In the role you will identify technical requirements and develop scope documents to meet both the customer and Energy Queensland's requirements throughout the life of a project.
This role offers a mix of technical challenges and opportunities to engage with the community, making a real difference in how energy is delivered across QLD.
The remuneration for your new position starts from $141k + 14.75% Super for 9-day fortnight and $159k + 14.75% super for 10-day fortnight if you have met the essential qualification. Why choose to work for us? Strong 14.75% superannuation with a superannuation fund of your choice.More spending money with annual leave loading.Additional leave for health and wellbeing.Opportunities to enhance your skills with access to training and leadership programs.Flexible working arrangements, including up to 50% work-from-home options.Secure employment, backed by a strong collective agreement, with yearly EBA increases.Support for your cultural needs with cultural diversity leave options.A chance to give back with a paid employee volunteering program.Support and guidance with access to 24/7 Employee Assistance Program.A Safety-First culture, the safety of our people, customers and communities is a core priority.Reward and recognition with an internal reward and recognition program.Grow professionally with full access to LinkedIn Learning.About you: We're looking for someone with a knack for problem-solving and a passion for customer service.
You thrive in a team environment but are also confident in managing projects independently.
Your background in Customer Service, Engineering or Project Management combined with your ability to build strong relationships will help you succeed in this role.
If you're keen to make an impact and enjoy working on a variety of projects, we'd love to hear from you.
Additionally, you will possess:
Advanced Diploma in Electrical Engineering or equivalent qualification.
(If currently studying, your application will be considered).Queensland Electrical Licence as Electrical Fitter / Mechanic or Electrical Linesperson/ Jointer.Certificate IV in Power Systems Design or equivalent.Technical understanding of activities of an electricity distribution authority including design, construction, maintenance, and operation of underground and overhead mains and associated equipment.Excellent ability in customer negotiations, formal and informal communication skills, and the ability to foster good relationships with our internal and external stakeholders to deliver efficient, cost-effective customer projects.Ability to understand, read and translate maps/drawings and survey plans.Knowledge of relevant sections of the Electricity Act and Regulations, Workplace Health and Safety Act and Regulations, and other relevant statutory acts and regulations.Ability to use computer applications and manage competing project milestones to meet business and project targets.You will be required to complete a pre-employment medical or respond to pre-employment medical questions.What matters most to us is our values: We're Safe – We Belong - We Grow - We Deliver.
And these should matter to you too.
About us: Ergon Energy Network and Energex are part of the Energy Queensland group of companies, 100% owned by the state of Queensland.
Ergon Energy Network and Energex are our 'poles and wires' businesses, delivering electricity across Queensland.
Ready to apply? If you are ready to help us shape the future of energy, please apply below with a current resume and a cover letter which highlights your motivation for the role.
Applications close: 5.00pm, Sunday 17th November 2024, however we will be reviewing applications as they are received.
We may close the ad early according to the response.
We encourage you to apply as soon as possible.
Further information, please contact Conor Mitchell, Recruitment Advisor, via email on ******.
We value the differences individuals contribute to our workforce and encourage a diverse range of applicants to apply.
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