Customer Operations Representative

Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, helping increase satisfaction through interacting with customers and being an exceptional groomer!
About the Role
You'll be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.
What you'll do

Interact with our customers face to face, promoting the Avis Budget Group brand.
Completing rental transactions, contracts and bookings.
Cleaning the interior and exterior of our vehicles according to company standards.
Inspecting vehicles for any damages that occurred during the previous rentals.

Perks You'll Get:

$45.15 casual pay + loadings/overtime rates + performance incentive
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee discounts on car rental across Avis Budget Group
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential

What we're looking for

Applicants must have a full and valid driver's license
This is a casual position that requires a minimum availability of 3-4 days per week
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast-paced environment while delivering exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information

Job Type: Casual
Pay: $45.15 per hour
Benefits:

Employee discount
Referral program

Schedule:

Afternoon shift
Day shift
Evening shift
Morning shift
Night shift
Weekend availability

Licence/Certification:

Full Driver Licence (Required)

Work Authorisation:

Australia (Required)

Work Location: In person
#J-18808-Ljbffr