Customer Operations Representative

Details of the offer

Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, helping increase satisfaction through interacting with customers and being an exceptional groomer!
Casual position - Gold Coast Airport based (Coolangatta area) Ongoing long-term working opportunity Big, stable, global company with opportunity to move internally Supportive, friendly and caring culture Training provided About the Role: In this role, you will be involved in all aspects of our business!
In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles (interior, exterior and vacuuming) in the wash bay.
What You'll Do: Interact with our customers face to face, promoting the Avis Budget Group brand. Completing rental transactions, contracts and bookings. Cleaning the interior and exterior of our vehicles according to company standards. Inspecting vehicles for any damages that occurred during the previous rentals. Perks You'll Get: Casual hourly pay + incentives Wellbeing programme including life insurance , discounted health insurance , and superannuation options Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts , and much more. Employee discounts on car rental across Avis Budget Group Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing. Full training provided to help you achieve your goals & reach your potential. What We're Looking For: This is a casual position that requires a minimum availability of 3-4 days per week during our operating hours which are Saturday - Wednesday 07:30am to 5pm and Thursday & Friday 07:30am - 6pm.
Applicants must have a full and valid driver's license . Previous experience within retail, hospitality, customer service, sales or similar roles. Ability to work in a fast-paced environment while delivering exceptional customer service. Ability to follow procedures and adhere to company guidelines and standards. Comfortable learning and using various computer systems to accurately input rental information. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.
Job Type: Casual
Pay: $32.25 per hour
Benefits:
Employee discount Referral program Schedule:
Afternoon shift Day shift Evening shift Morning shift Night shift Weekend availability Supplementary Pay:
Commission Penalty rates Licence/Certification:
Full Driver Licence (Required) Work Authorisation:
Australia (Required) Work Location: In person
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Nominal Salary: To be agreed

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