Customer Liaison Agent

Details of the offer

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
Our dedicated associates help the company achieve its mission to put the world on vacation.
Innovation and growth keep our work interesting and fun.
Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
GO WHERE NO TWO DAYS ARE THE SAME! At Travel + Leisure Co., we believe in the impact of a helping hand and the power of vacations.
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our team as the Customer Liaison Agent today!
How You'll Shine In this role, you will be responsible for providing exceptional service to our internal and external clients at all times!
The role includes but is not limited to:
Assisting our clients to complete internal applications for further credits.Reviewing and performing credit unsuitability assessments for loan applications.Ensuring all relevant documentation is complete and accurate while demonstrating excellence in customer service and the ability to work to tight timelines.What You'll Bring To be successful in this role, you will have:
Experience with loan applications or in a finance-based role (preferred but not essential).Experience collecting customer information with excellent accuracy.Excellent communication skills, including phone manner, verbal, and written communication.Ability to communicate with internal and external parties in a professional manner.Previous experience in a call center environment would be preferred but not essential.Demonstrated good organizational and time management skills.Ability to work under pressure and meet deadlines and KPIs set by the Team Leader.Proven skills in attention to detail and accuracy of work produced.Sound ability in Microsoft Office and the ability to learn internal systems.Ability to work as a team player, support co-workers, and contribute to a positive working environment.How You'll Be Rewarded Build your career with a value-driven organization that promotes continual growth and development for its people.
Some of our many benefits on offer include:
A newly refurbished modern office environment.Professional development funding.Discounted hotel stays across Australia, Fiji, and New Zealand.Subsidized private health cover.If you think you have what it takes to join this amazing and exciting team, we would love to hear from you.
Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co.
Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.

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Nominal Salary: To be agreed

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