Customer Insight And Data Analyst

The Department for Infrastructure and Transport is crucial in connecting South Australia by delivering transformative transport and infrastructure projects, maintaining extensive roads, and managing public transport networks. The South Australian Public Transport Authority (SAPTA) aims to enhance public transport with better communication, efficiency, and responsiveness.Responsibilities:

Analyze data to uncover insights on public transport usage and trendsProvide expert advice on complex issues to help achieve SAPTA's strategic goalsTranslate and communicate statistical information using interactive data visualization toolsInnovate with technology to improve efficiencyBenefits:

Equal Opportunity EmployerSupport for diversity and inclusive cultureEncouragement for applications from diverse community groupsFlexible working arrangementsMinimum Requirements:

Tertiary qualification in Data Science, Analytics, IT, or equivalent experienceAdvanced analytical and problem-solving skillsKnowledge of business and data analysis principlesExperience with Power BI and TableauFamiliarity with AWS cloud environmentStrong SQL skills and ability to query data from various sourcesPreferred Qualifications:

Knowledge of additional data visualization toolsOffer includes ongoing employment status and requires obtaining a National Police Check and a Working with Children Check. Some out-of-hours and weekend work, along with inter/intra-state travel, may be necessary. The role supports diversity and flexible working arrangements.

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