Customer Experience Technician

Details of the offer

The Role Fisher & Paykel is an iconic Australasian brand, a global company with a strong local heritage.
Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.
We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious.
As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.
Our Opportunity: We recognise the unique skills of specialist Appliance Service Technicians and we are looking for high calibre technicians to join our Perth team.
If you are sustainably minded, we want you to use your knowledge to fix our appliances and/or air-conditioners quickly with our spare parts to satisfy our long-standing customers.
This role is Monday- Friday with the option to work Saturdays.
Alongside this, we like to work with our employees to provide a good work/life balance so start and finish hours can be agreed with the Hiring Manager prior to start date.
Joining the Fisher & Paykel team, you will receive the following: Competitive Salary plus incentivesTools of the trade - Van, Tools, Uniform, Phone etcContinuous Training, Development and SupportCareer ProgressionFriendly and Passionate workforce If you answered yes to the above this is the role for you! The role will carry out professional quality service repairs directly to our customers at their residence or in the workshop.
A major benefit within this role is flexibility as it supports a "work out of home" model which means you do not have to travel each morning or night to the workshop.
As industry leaders in the Health and Safety space, this plays a core focus and we want to work with like-minded people who understands the importance of safety, quality and delivering it right, first time.
Your Key Responsibilities: Repair and fully test the operation of the product ensuring full customer satisfactionDevelop and maintain superior product knowledge through all training media, service manuals and training sessionsComplete all paperwork and documents related to service work and cash collectionMaintaining and managing van stock of spare parts inventory Experience Required: Electrical Licence or Restricted Electrical Workers Licence (Disconnect & Reconnect Appliances) essential.Strong communication skills and strong PC skillsProvide premium customer serviceBe self-motivated with a positive, friendly approachable nature What Next? If you would like to help deliver us a premium customer experience and join a continuously growing and developing global company, please apply now and get you an interview!
Fisher & Paykel is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Talent_Dynamic-Ppc

Job Function:

Requirements

Work From Home Customer Service Representative - Part Time

Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time We are looking for people nationwide to partic...


From Tideri Jobbörse - Western Australia

Published 13 days ago

Case Manager, Housing First Support Service

Case Manager, Housing First Support ServiceJoin a values driven, life friendly organisationMake a difference in the lives of rough sleepers in BunburyReach f...


From Anglicare WA - Western Australia

Published 13 days ago

Child Contact Supervisor

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism. Join an organisation that makes a real difference within the community. About Cent...


From Centrecare - Western Australia

Published 13 days ago

Concierge Manager

Employment Category: Permanent Full TimeCompany Description At Colliers Workplace Management Services, we strive to create vibrant and thriving workplace en...


From Colliers International - Western Australia

Published 13 days ago

Built at: 2024-11-05T23:06:32.615Z