Customer Experience Officer

About the company: Join the largest government authority in Northern Australia!Our client has a great opportunity for an experienced Administration Officer to work on a 9 day fortnight, on a short term assignment until October 2024 with possibility of an extension.About the role: Providing excellent customer service to both internal and external stakeholders Processing and allocating workflow Service requests including general correspondence and scheduling Document preparation Document management and record keeping Data analysis and reporting  Any other administration duties as required by the team   About you: You will have previous customer service experience You will have strong communication skills - both written and verbal  You will have sound administration and attention to detail skills You will have intermediate to advanced IT skills  You will be a team player, but also able to work autonomously You will have good time management and organisational skills  Benefits: ASAP start (pending checks) Temporary assignment until October 2024 with possbility of extension Hours 8.00am - 4.30pm 9 day fortnight (every other Monday is an RDO!!!)Townsville, QLD location $46.41 per hour plus super *** Please note the successful candidate for the role must hold full working rights in Australia and willing to complete a Police Check ***   At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome.We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion