Resident Experience Coordinator $92K+ Super 8/6 RosterAll expenses covered while on siteOn-site health and wellbeing teams to support you through personal training, group classes, team BBQs and after work events.Today and tomorrow at Compass Group, we serve a better future by enriching people, communities and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. Our team members nourish the bodies and minds of thousands of people every day, through food and support services. Creating bonds and connections between people and communities across Australia, Compass Group's corporate footprint is designed for people, the planet, and communities in which we work to thrive now and long into the future. THE POSITION Responsible for leading an improvement in resident experience – focus on Dining at Olympic Dam and Roxby Down VillagesSupporting a consistent and quality food service delivered to residents every dayEffective communication between residents, culinary and other events in the VillageUsing customer insights and data to drive improved satisfactionCoordinating resident-facing project deliveryTHE PERSON Tertiary qualification or cert IV plus industry experience in relevant employment and minimum 4 years' experience in relevant employment (nutrition or hospitality)Experience in stakeholder and client relationsEffective communication & interpersonal skillsHigh level focus on customer serviceStrong ability to work independently and as part of a teamSolution-focused problem-solving skillsAbility to work according to budget, timeframes, policies, and proceduresAbility to analyse data and prepare reports.THE BENEFITS Paid parental leaveMultiple salary packing options to make your dollar go furtherEasy access to 100+ retail discountsOpportunity to learn new skills and move to different internal rolesA chance to join an ecologically and socially forward option
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