Customer Experience Agent/Vehicle DetailerCasualDepartment: Operations Team membersSalary Type: HourlyAt SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together.We're on a constant journey of improvement, delivering what we proudly call 'SIXT star service' for a seamless and premium experience.SIXT Australia is on the lookout for a Casual Customer Experience Agent/Vehicle Detailer to join the team at Hervey Bay.Are you a talent in customer service and sales? At SIXT, you can fully showcase your strengths. You'll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you'll learn with us.Your key responsibilities will include:Creating the best rental experience by maximizing sales and service opportunities for every customerAdvising our national and international, commercial and private customers in the branch while delivering excellent face-to-face customer serviceBe our expert on all vehicles in the SIXT fleet and advise our customer on all protection items and extrasManage our premium vehicle fleet whilst selling additional services that cover the whole topic of car rentalAssist with driving and valeting cars when requiredMaintaining a clean and safe working areaRequirements:Flexibility to work on a rotating roster, Monday to Sunday, including school holidays, weekends, and public holidaysExceptional customer service skills and/or experienceEnthusiastic and driven individual who strives to exceed targetsExcellent verbal and written communication skillsStrong attention to detail with a good work ethicExperience in vehicle detailing or cleaning (preferred but not essential)Current unrestricted Provisional or Full Driver's LicenceFull working rights in AustraliaAll successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:$28.69 per hour (Award rate) + shift loadings + monthly incentives $$Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!Discounts on all NRMA insurance products including car, home & travelUniform and staff car parking providedEmployee Referral Program where you may be eligible for a $2,000 referral bonus paymentAt SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.If you're ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today!
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