Job DescriptionSIXT Australia?is on the lookout for a Casual Customer Experience Agent to join the team at Gold Coast Airport.As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia's vehicle presentation standards.Your key responsibilities will include: Communicating with customers face-to-face, over the phone, and via emailOpening and closing rental agreements Selling additional over the counter rental products Managing reservations and organising fleetMaintaining a clean and safe working areaQualificationsFlexibility to work between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays Exceptional customer service skills and/or experience Enthusiastic and driven individual who strives to exceed targets Excellent verbal and written communication skills Strong attention to detail with a good work ethic Current unrestricted Provisional or Full Driver's Licence Full working rights in Australia All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.Additional InformationAt SIXT Australia, we offer more than just discounts – though you get those too!To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including: $ per hour (award rate) + casual & shift loadings + generous monthly incentives $$ Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!Discounts on NRMA insurance products including car & travel Uniform and staff car parking provided Employee Referral Program where you may be eligible for a $2,000 referral bonus payment At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience.We welcome people from all walks of life, embracing unique perspectives.If you're ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you.Join Team Orange today!
