Customer Contact Centre Consultant

REX is currently seeking suitably qualified and motivated individuals with the ability to provide the highest level of customer service to our passengers as Contact Centre Consultants located in Orange, NSW. These are temporary positions on a 12-month contract.Expressions sought for:2 x Positions varying between 20-38 hrs per week.Duties and Responsibilities:Handle all incoming calls politely, efficiently, and professionally.Inbound reservation sales.Reservation and ticketing functions.Support travel agents and Rex airport locations.Support Internet customers.Assist with Queensland support in live check-in and freight.Prior experience in customer service, preferably within a call centre environment.Professional phone manner.A positive, enthusiastic attitude and the willingness to work as part of a team.Must be able to work shifts and a rotating roster to accommodate the call centre operating hours.Conditions:Successful applicants will be given full training and paid as per the Regional Express Airline Services Collective Agreement 2018-2021, Level 2A.To Apply:Please apply via the 'Apply Now' button below.
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