Competitive Salary Package + Incentives + Benefits $$$Amazing company culture with a supportive management team Ongoing training and fantastic career development opportunitiesð Join the Drive at JAC Motors! Customer Communication Centre Specialist Wanted! ð
Are you passionate about creating seamless connections with customers?
Do you thrive in dynamic environments where your communication skills make a real difference?
If so, then JAC Motors wants you to join our team as a Customer Communication Centre Specialist!
Who We Are: At JAC Motors, we're not just about building cars; we're about building relationships. As one of the leading automotive companies globally, we're dedicated to delivering top-notch vehicles and unparalleled customer service. Our commitment to excellence extends beyond the assembly line - it's ingrained in every interaction we have with our valued customers.
What You'll Do: As a Customer Communication Centre Specialist, you'll be the frontline ambassador of our brand, responsible for ensuring that every interaction with our customers is memorable for all the right reasons. Your day-to-day responsibilities will include:
Providing Exceptional Service: Answering customer inquiries via phone, email, and chat with professionalism, empathy, and efficiency.Resolving Issues: Addressing customer concerns and finding creative solutions to ensure their satisfaction.Building Relationships: Cultivating strong relationships with customers by understanding their needs and providing personalized assistance.Documenting Interactions: Keeping detailed records of customer interactions and feedback to continuously improve our service.Collaborating with Teams: Working closely with our sales, service, and marketing teams to ensure a seamless customer experience across all touchpoints.What We're Looking For: We're seeking a talented individual who possesses:
Exceptional Communication Skills: You're a master at conveying information clearly and effectively, both verbally and in writing.Empathy and Patience: You have a genuine desire to help others and can remain calm and composed, even in challenging situations.Problem-Solving Abilities: You're a quick thinker who can think on your feet and find innovative solutions to customer issues.Tech Savviness: Comfort with using various communication channels and customer relationship management (CRM) systems.Passion for Customer Service: You're dedicated to providing the best possible experience for every customer, every time.Self-motivation with a desire to meet and exceed targets and KPI's.Full WA Drivers Licence.Sales or Call Centre experience is highly regarded.Why Join Us: At JAC Motors, we're more than just a company - we're a family. When you join our team, you'll have the opportunity to:
Grow Professionally: We believe in investing in our employees' development and providing opportunities for advancement.Make an Impact: Your work will directly contribute to our mission of exceeding customer expectations and driving our brand forward.Enjoy Benefits: We offer competitive compensation, comprehensive benefits, and a supportive work environment where your voice is valued.Ready to Take the Wheel? If you're ready to embark on an exciting journey with JAC Motors and become a vital part of our Customer Communication Team, we want to hear from you!
Click Apply NOW! And let's drive success together!
Join JAC Motors - Where Every Connection Counts! ð
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