Customer Care Specialist

Moreton Island Adventures: Be Part of Our Journey! We're growing and looking for a passionate Customer Care Specialist to join our team. At Moreton Island Adventures, we've been family-owned and operated since 1921, and we pride ourselves on providing a safe, happy work environment for our 25+ staff. We run the MICAT ferry, transporting 4WD vehicles, passengers from the Port of Brisbane to the natural beauty of Moreton Island.
What We're Looking For: Check in: Welcome guests with our streamlined online check-in process. Verify customer booking Information.Customer Service Excellence: A track record of delighting customers through phone, email, live chat, and face-to-face interactions.Team Player: You love working with others to achieve common goals.Communication Wizard: Your verbal and written communication skills are top-notch.Microsoft Office Skills: Proficient in Outlook, Word, and Excel to help keep operations running smoothly.Flexibility: Availability to work weekends and holidays in line with our business needs.Multitasker: You can juggle multiple tasks and adapt to the fast pace of our dynamic environment.Operational Support: Willingness to assist with day-to-day errands and keep things running efficiently.Why You'll Love Working with Us: Be part of a positive, family-run culture where teamwork and personal growth are highly valued.Play a key role in delivering memorable experiences for our customers.Grow your career in an environment that encourages continuous learning and improvement.Ready to Join? If you're ready to take the next step in your career, we'd love to hear from you! Submit your resume and a cover letter detailing how your skills align with what we're looking for.
Join Moreton Island Adventures and become part of a legacy that's been thriving for over a century!