Take your next step with a global brand Sustainability focused organisation with award winning products Relaxed and friendly team With a rich history spanning over a century in pioneering home appliances, at Stiebel Eltron, we are dedicated to enhancing the home living experience.
We lead the way in all-electric energy efficient heating, ventilation and hot water systems.
Our award winning German manufactured and engineered products are designed for Australian conditions and we are proud of our technical proficiency, premium quality and strong innovation focus.
Based at our modern Port Melbourne office, this front line leadership role is an excellent opportunity for a dynamic professional who is ready for the next step.
Your responsibilities will include: Managing the customer service team to ensure efficient delivery of warranty, internal sales and technical advice to customers.
Providing day to day oversight of order entry and warranty administration Project management to ensure positive delivery of project outcomes Engaging and developing your staff to deliver outstanding customer experiences About You You will thrive here if you enjoy leading by example and bringing teams together.
You are hands on, independent and take pride in your down to earth approach.
Experience in the plumbing industry will be well regarded, howeve r we welcome applicants from service teams in other appliance industries such as HVAC, electrical and automotive.
What's important is your technical aptitude, ability to quickly pick up product knowledge and a passion for developing people.
To be successful, you'll bring: Experience in a phone based service or branch environment where you have assisted customers with break downs and warranty questions Front line supervision and leadership experience Strong administration and reporting skills Ability to maximise incoming sales opportunities Good computer skills (experience with SAP and CRM systems is of benefit but not essential) What we offer As a family business, we provide our employees with engaging tasks and meaningful work, security, good prospects, support and trust.
We believe in a proper work-life balance.
Individuality is protected and personal growth is encouraged.
Apply now to make this role your new reality.
To apply for this job go to: https://stiebeleltron.recruitmenthub.com.au/Vacancies & enter ref code: 6694375.
Applications close 11 December 2024