Customer Care Improvement Analyst

Customer Care Improvement Analyst
Company:

Workforce Australia For Individuals


Details of the offer

The City of Joondalup takes pride in being a Local Government that has been internationally recognised for providing outstanding services to the local community. To continue to set the standard in WA Local Government for innovative services and programs, we are seeking highly motivated, enthusiastic employees who will be committed to making a positive contribution to the City and its community. Customer Care Improvement Analyst ? Fixed Term Contract Salary: $82,608 - $89,065 per annum Plus up to 14.5% superannuation (conditions apply) Fixed Term Contract ? Approximately 2 years (until May 2025) Ref No: 24-051 The City is on an exciting transformational journey focusing on customer centric service delivery. Our Customer Care Team is seeking a motivated and enthusiastic individual to develop and implement process improvement opportunities and knowledge content for the team. The Customer Care Improvement Analyst requires a Job Title: Web Content Publisher(Fixed-Term Contract) Duration: Fixed-Term Contract approximately 12 months Location: Sydney or Melbourne, with occasional office presence Purpose of the Job: To support a team with day-to-day digital production tasks and project management. The role will involve working closely with the Production Manager and Subject Matter Experts to ensure timely delivery of digital projects. Role Description: Utilise Adobe Experience Manager (AEM) to create web pages as per project requirements. Project Management: Define project scopes, objectives, timelines, and budgets. Quality Control: Oversee quality assurance processes to ensure deliverables meet project standards. Content and Asset Coordination: Collaborate with content creators and designers to integrate assets into projects. Testing and Deployment: Oversee testing and deployment phases for digital projects. Requirements: Mid to Senior level experience, able to work independently with minimal supervision. Proficiency in Adobe Experience Manager (AEM) for web page creation. Experience in digital design and familiarity with Adobe Creative…Click here to view more detail / apply for Web Content Publisher about the job we're looking for a senior contract specialist to join our perth team. when you work for us, you get the chance to join nearly 50,000 people all driven by a common purpose – delivering a more sustainable world. we're excited about the challenges ahead. if you ask us, there's never been a more rewarding time to work in the energy, chemical and resources sectors. we offer a flexible approach to working, because our people are safer, healthier, and more productive when they can balance work with life. that's why we offer flexible and hybrid working options, so you can choose when, where and how you work. as a senior contract specialist, you will be responsible for administering one or more subcontracts of unlimited dollar value to ensure that subcontractors meet company and project requirements fully. broad experience, particularly in subcontracting activities typical to the environmental/engineering and construction industry, and an ability to…Click here to view more detail / apply for PER04U5 Stay safe online Cyber criminals are taking advantage of COVID-19. Be careful about who you give your information to. Never give your bank or credit card details or date of birth when applying for a job. Check if the job is genuine by researching the business and contacting them before applying. If this job ad is broken, incorrect, suspicious or offensive, report this job . attach_money attach_money Salary not specified calendar_today calendar_today Closes 26 May 2024, 12:00 AM #J-18808-Ljbffr


Source: Talent_Dynamic-Ppc

Job Function:

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Customer Care Improvement Analyst
Company:

Workforce Australia For Individuals


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