Customer Care Coordinator (Qld)

Customer Care Coordinator (Qld)
Company:

Burbank Australia



Job Function:

Customer Service

Details of the offer

At Burbank our commitment and loyalty to our employees makes us an attractive employer of choice. We have regular vacancies for jobs as varied as sales, administration and also multiple opportunities for tradespeople.
Upon joining us you'll receive a thorough company induction as well as training designed specifically for your new role. We understand the importance of providing our team with the tools and training they need to be successful in their career. We have some fantastic training initiatives including our Sales Consultant Traineeship, Building Supervisor Traineeship and our newly implemented Burbank eCareer builder.
CAREER PROGRESSIONWe're not just a home builder. We're a group of companies. Therefore, we can provide YOU with a diverse and rewarding career path. We've seen people progress through our Estimating to Purchasing team, Reception to Operations, Operations to Construction, Sales to Marketing and many more! Where can we take YOU?
BENEFITSWho doesn't love perks? Joining us will unlock a varied and lucrative benefits scheme. You'll get a discount on building a home with us, purchasing land, building product discounts, a free gym, weekly bootcamp, you'll get to leave work early on your birthday, company social events, Friday afternoon drinks, annual flu shots and many more!
CULTUREBorn in 1983, we're a family owned and operated business. Our offices are open planned (even our Exec team sit out on the floor!) which allows for open communication between teams and a collaborative working environment.
We advertise on job boards including SEEK, Linkedin & our Careers page. Upon application, we ask you to submit your CV, Cover Letter & answer some basic questions.
Phone ScreeningOnce we've identified that you have the relevant skills & experience, we'll get in touch to have a quick 5-30min chat. This is your chance to tell us briefly about your interest in the role.
Aptitude Testing/Personality ProfilingDon't let this scare you off. We test for 30-45mins to gain a better insight into your behavioural traits & how they intertwine with the requirements of the role.
Initial InterviewThis is your time to shine! It's likely that you'll meet for 1-1.5 hours with the Hiring Manager (who'll be your direct manager) along with one of our Talent Acquisition team.
2nd Interview (If Required)Depending on the role, we may look to meet up again to discuss your experience, skills & the role further.
Reference ChecksBefore we can make an offer, we'll ask you for at least 2 professional referees. We'll then chat to them about how great you are.
OfferWe will then make a verbal offer, discuss your remuneration & confirm a start date. Congratulations!!
InductionIt's here that you'll be put through company & role specific induction programs. This will kit you up with all the necessary info & tools to help get you off to a great start.
Ongoing Training & DevelopmentYou'll get access to our Burbank eCareer Builder, as well as receive ongoing training & development specific to your role.
5 TIPS FOR YOUR INTERVIEWHow do I ace my job interview with Burbank?Discover five tips that will teach you how to nail your job interview and stand out from the crowd.
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Source: Jobleads

Job Function:

Requirements

Customer Care Coordinator (Qld)
Company:

Burbank Australia



Job Function:

Customer Service

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