Customer Care Consultant - Trade Store - Toowoomba QLDWe are on the hunt for a new Customer Care Consultant to join our Trade Store team based in Toowoomba QLD!You'll be working with a friendly and supportive team to serve customers within the Trade Store, and via phone and email. Other activities include stock put-away, shelf price maintenance, stock top-ups and ensuring goods are stored neatly.We have fantastic training and career development opportunities for all employees so this is your chance to join a Wesfarmers business and start your long-term future with us today!Your key responsibilities include, but are not limited to:Face to face customer service, customer requests, sourcing parts, ETA's on backordersWarehousing (picking/packing/put-aways)Daily stock replenishment/stock takesHandling of money for purchases (cash/card/account)Showroom displays, stock rotationsGeneral housekeeping of both the counter and packing area/organisation/prioritisationTo be successful, you will have:Customer service experience in a trade store / retail environmentWell-developed customer service skills with a 'customer first' approachClear written and verbal communication skillsSelf-motivated and shows an interest in personal development within the companyAbility to multitask in a fast-paced high-pressure environmentExceptional organisational and time management skillsCULTURE & BENEFITSTo ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:Competitive permanent salary and incentivesTeam member discount card to use at Kmart, Bunnings, Target & OfficeworksAttractive Wesfarmers share plans every yearHighly successful Refer-A-Friend program – earn up to $2,000 for each referral!Further Wesfarmers discounted offers from over 300 corporate partnersGenerous paid parental leaveFree onsite parking and more!NEXT STEPSIf you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.OUR STORYBlackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.
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