Your Opportunity: We are excited to welcome an enthusiastic Customer Care Consultant to our Trade Store team in Newman, WA.
Ideally, you are a local resident dedicated to providing exceptional service to all our customers.This is a permanent full-time role with one position available in WA.Work Hours:Monday – Friday, 7:30 am – 4:00 pmAlternate:Saturdays, 8:30 am – 11:30 amYour Day-to-Day Tasks:Be the first point of contact for all front counter sales inquiries.Build strong relationships with our customers, both face-to-face and over the phone.Process customer orders and handle credits efficiently.Resolve customer issues and complaints with a problem-solving mindset.Take ownership of store replenishment activities and ensure stock levels are maintained.What You'll Bring to the Team:Proven experience in trade counter or customer service roles.A well-presented and excellent communicator.Knowledge of the industrial product market is highly valued.A "can-do" attitude with a willingness to learn and grow.Experience with or an understanding of the industrial product market is a plus.Why Our Team Enjoys Being Part of Blackwoods: To ensure our employees feel valued, supported, and celebrated, we offer a range of benefits, including:Team member discount card for Kmart, Bunnings, Target & Officeworks.A secure career with a proudly Australian company.Attractive permanent salary and incentives.A successful Refer-A-Friend program, earning up to $2,000 for each referral!Additional Wesfarmers discounts from over 300 corporate partners.NEXT STEPSIf you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today.
We will be contacting suitable candidates as we receive them!As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.Blackwoods promotes diversity and inclusion across our workplace and encourages applications from all backgrounds including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.If you have any questions or would like support with submitting your application, please get in touch with us via ******
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