Your Opportunity Are you passionate about exceptional customer service and thrive in a fast-paced environment?
We have the perfect opportunity for you!
Join our iconic Wesfarmers business as a Customer Care Consultant in Geraldton, WA.
You'll deliver outstanding service, assist customers face-to-face, stock shelves, track orders, and keep the trade store tidy.
No two days will be the same!
This is a permanent full-time role opportunity with work hours between Monday – Friday at 7:30 am – 4:06 pm. Your Day-to-Day Tasks: Provide fast-paced customer service via telephone, email, and in person in our trade storeRecommend the best products or services to match customer needsMaintain trade store presentation standards, including merchandising and restockingInform customers of new product ranges and applicable servicesUnderstand customer sales history, proactively identifying requirementsEnsure timely actioning of customer requests within allocated timeframesTake ownership in continuing and cultivating all customer interactionsPerform some warehouse duties and lifting as requiredWhat You'll Bring to the Team: Customer service experience in a trade store/retail environment (desirable)Well-developed customer service skills with a 'customer first' approachConfidence and experience with computers and Microsoft suitesClear written and verbal communication skillsSelf-motivated, problem solver and time management skillsBe safety minded and promote all things safety within our branchForklift licence (desirable but not essential)Why Our Team Enjoys Being Part of Blackwoods: To ensure our employees feel valued, supported, and celebrated, we offer a range of benefits, including:
Team member discount card for Kmart, Bunnings, Target & Officeworks.A secure career with a proudly Australian company.Attractive permanent salary and incentives.A successful Refer-A-Friend program, earning up to $2,000 for each referral!Additional Wesfarmers discounts from over 300 corporate partners.NEXT STEPS If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today.
We will be contacting suitable candidates as we receive them!
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Blackwoods promotes diversity and inclusion across our workplace and encourages applications from all backgrounds including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
If you have any questions or would like support with submitting your application, please get in touch with us via ******
#J-18808-Ljbffr