Customer Care Consultant - Port HeadlandWesfarmers Industrial & Safety – Port Hedland WA22 days ago, from Wesfarmers Industrial and SafetyWe are a rapidly growing business with a high-performing warehouse team. We pride ourselves on delivering exceptional service to all our customers. We are seeking a dynamic Customer Care Consultant to join our team. In this role, you will be responsible for providing top-notch service to our customers, ensuring their needs are met efficiently and effectively.This is a permanent full-time opportunity based in our Port Headland, WA Blackwoods location.What you'll do:Serve all our front counter walk-in customersAssist in keeping our branch stocks, pricing and promotional displays currentAssist in the receiving, labelling and storing of incoming goodsEnsure store replenishments are completed dailyProcessing customer orders and creditsPicking, packing and despatch of customer ordersGeneral front of house maintenance tasks in our showroomWhat you'll bring with you:Basic computer and Microsoft Office skillsA high level of enthusiasm and energy with a 'customer first' mentalityExceptional written and verbal communication skillsDedicated, reliable, and committed with a strong work ethicGood organisational skills and self-starter that takes initiativeCULTURE & BENEFITSAttractive permanent salary and incentivesAbility to purchase up to 4 weeks' additional annual leaveAttractive Wesfarmers share plan every yearHighly successful Refer-A-Friend program – to earn up to $2,000 for each referral!Generous paid parental leave policyRegular team events, celebrations and BBQsTeam member discount card to use at Kmart, Bunnings, Target & OfficeworksFurther Wesfarmers discounted offers from over 300 corporate partnersFree onsite parking and more!NEXT STEPSIf you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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