We are a rapidly growing business with a high-performing warehouse team. We pride ourselves on delivering exceptional service to all our customers. We are seeking a dynamic Customer Care Consultant to join our team. In this role, you will be responsible for providing top-notch service to our customers, ensuring their needs are met efficiently and effectively.
This is a permanent full-time opportunity based in our Port Headland, WA Blackwoods location.
What you'll do: As a Customer Care Consultant your key responsibilities will include:
Serve all our front counter walk in customers Assist in keeping our branch stocks, pricing and promotional displays current Assist in the receiving, labelling and storing of incoming goods Ensure store replenishments are completed daily Processing customer orders and credits Picking, packing and despatch of customer orders General front of house maintenance tasks in our showroom What you'll bring with you: As a Customer Care Consultant your skills and experiences will include:
Basic computer and Microsoft office skills A high level of enthusiasm and energy with a 'customer first' mentality Exceptional written and verbal communication skills Dedicated, reliable, and committed with a strong work ethic Good organisational skills and self-starter that takes initiative CULTURE & BENEFITS To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:
Attractive permanent salary and incentives Ability to purchase up to 4 weeks' additional annual leave Attractive Wesfarmers share plan every year Highly successful Refer-A-Friend program – to earn up to $2,000 for each referral! Generous paid parental leave policy Regular team events, celebrations and BBQs Team member discount card to use at Kmart, Bunnings, Target & Officeworks Further Wesfarmers discounted offers from over 300 corporate partners Free onsite free parking and more! NEXT STEPS If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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