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Customer Care Consultant

Details of the offer

Superannuation Advice Australia – Broadbeach QLDFull Time Position - Monday - Friday - 38h/week (Part time also considered)Great location - Broadbeach and Brisbane OfficesCareer progression opportunitySuperannuation Advice Australia is one of Australia's leading Financial Advisory Firms, located in the heart of Broadbeach. We believe in the power of quality financial advice and employ talented experts to ensure our clients receive the best possible service. Our priority is to help others and make a financial difference in the lives of clients.Great location across from the Broadbeach beach or next to Brisbane Central StationA rewarding career in a friendly and supportive team environmentAccess to Employee Assistance Program (including immediate family)Social events to meet members across the organisationFree fruit, tea, coffee and evening meals available in officeFull Training and ongoing supportAbout the positionWe are seeking a motivated Customer Care Consultant to join our team to assist our clients and support our Financial Advisors. This is an entry level position, perfect for who wants to grow in our business and develop your skills.Your role and responsibilities include, but are not limited to:Provide exceptional customer service to clients.Extensive data entry of information.Attain personal and sensitive information from the client.Inbound and outbound customer service.Manage workloads using a CRM.Operate multiple platforms for superannuation, insurance and client data.Frequent use of Microsoft Office programs.Assist Financial Advisers in client daily appointments.About youThe ideal candidate will possess the following skills:Sound ability using computers, including Microsoft Excel, Word and Outlook and the ability to learn new systems.Strong attention to detail.Excellent written and verbal communication skills.Competency in multitasking and prioritising workloads.Ability to work autonomously and as part of a team.Flexibility and adaptability to changing demands.SAA is an equal opportunity employer. We encourage candidates from all backgrounds to apply.
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