Kick-Start Your Career as a Customer Care Consultant!
Are you a motivated team player ready to grow your skills and start a rewarding career?
We're on the lookout for enthusiastic Customer Service Superstars to join our team!
Role: Customer Care Consultant Location: Brisbane - Hybrid (2 office days, 3 days WFH) Office location: 69 Ann Street, between Roma St and Central station - approx 10 mins walk Hours: Full-time, Monday to Friday (8 am - 6 pm roster) Pay: $58,823 + super Start Date: December 9th Eligibility: Australian Citizens or Permanent Residents only Training: 8-12 weeks of paid training About the company: Our client is Australia's leading provider of salary packaging and novated leasing, helping people boost their take-home pay and make the most of their finances.
Join a team that's all about empowering customers and delivering outstanding service!
Why This Role?
As a Customer Care Consultant , you'll be the friendly voice our customers rely on.
From answering questions to guiding them through our self-service portal, you'll make a difference every day by helping customers get the best financial benefits possible.
What You'll Do: Be the first point of contact for customer inquiries-answering calls, resolving issues, and helping them with their accounts Help customers unlock benefits , introducing them to additional products and options Provide solutions on the spot, whenever possible, to improve customer experience Support and guide customers with basic tax-related questions (no worries-we'll train you!)
Keep things smooth by making sure data is accurate and updated About You: You've had experience in retail or hospitality and love giving great customer service!
You're friendly, patient, and great at multitasking You're a quick learner, tech-savvy, and ready to dive into a new challenge You can explain things simply and clearly over the phone You're interested in learning about finance and helping others manage their money Why Join Us?
Join a supportive team that's friendly, fun, and ready to help you grow Start with paid training that'll teach you valuable skills in customer service and finance Enjoy hybrid work with a mix of in-office and WFH days Gain experience in finance and tax that can set you up for a bright future Ready to start your career?
Apply now and be part of a team that's making a difference!