Join a company that is in a transition of growth, seeking a passionate and values-driven individual to join the team. This is a rare and exciting opportunity to join a long-standing company that prides itself on innovation, support, and collaboration.Customer Care Administrator:As a Customer Care Administrator, you will be at the forefront of delivering exceptional customer service to key internal and external stakeholders. Your day-to-day responsibilities will include managing customer orders, queries, feedback, and complaints in a timely and friendly manner. If you are looking for an opportunity to kick start or build upon your professional career here in Adelaide, then this is the perfect opportunity.Key Duties and Responsibilities:Ensure all customer orders, queries, feedback, complaints, and tasks are actioned in a timely manner.Answer incoming calls from customers and internal stakeholders such as sales representatives and internal teams.Provide administrative support to the wider executive and internal teams.Liaise with key stakeholders such as warehousing and logistics.Manage multiple sources of communication and various tasks simultaneously.Maintain data accuracy with an eye for detail.Personal Attributes:We're looking for a Customer Care Administrator who is enthusiastic about contributing to the team and aligning with the growth of the business. While prior experience in administrative or customer-facing roles can be beneficial, it's not essential. What matters most is your passion for delivering excellent customer service and your eagerness to develop new skills.If you have strong written and verbal communication skills and enjoy working in a dynamic environment, we'd love to hear from you. Your ability to stay organised, solve problems, and work collaboratively with others will be key to your success in this role.Here's what we're looking for:Eagerness to learn and develop administrative skills.Experience in customer service or other roles that involve interacting with people.Exceptional communication skills and a friendly phone manner.Comfortable working in a fast-paced setting.Strong organisational skills and attention to detail.A cooperative team player who enjoys working with others.A positive, problem-solving attitude.A commitment to working in a supportive and values-driven team environment.Additional Benefits:This is an exciting and rare opportunity to join a long-standing company that prides itself on innovation, support, and collaboration. Our client promotes growth at every level of the organisation and provides additional benefits. If you are looking to begin your career in a corporate, office-based environment, then this is a fantastic opportunity. Dedicated training and development provided, along with quarterly incentive bonuses, profit share, not to mention the beautiful office space with modern on-site facilities.Aboriginal and Torres Strait Islander Peoples are encouraged to apply.To apply please click apply or call Francesca Holligan on 08 8216 3517 for a confidential discussion.About the jobContract Type: FULL_TIMEFocus: Customer ServiceIndustry: Call Centre and Customer ServiceSalary: Attractive Salary PackageWorkplace Type: On-siteExperience Level: Entry LevelLocation: LonsdaleJob Reference: 1999500/001Date posted: 3 October 2024Consultant: Francesca Holligan
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