Customer Call Cente Consultant

Details of the offer

With a rich 79-year heritage, Bartons are a rapidly growing family-owned business that retails over 600 New & Used vehicles per month.
Representing 9 brands across four locations, including Hyundai, Mitsubishi, Nissan, Subaru, GWM, Chery, MG, LDV and Jayco, we pride ourselves on exceeding our customer's expectations.
About the role As Bartons continues to grow, we have an exciting opportunity for an experienced Customer Contact Consultant to join our Capalaba Call Centre Team.
Why choose us? We provide:
Great employee benefits including discounts on vehicles, servicing, parts, and access to benefits with our other brands Brisbane Camperland, East Coast Commercials and Annual Pest Management.The opportunity to be part of a professional and reputable DealershipAn attractive salary package plus a monthly incentive programOpportunities for future advancementSupport from a dedicated and professional teamOngoing training - we invest in our employeesA little about YouDo you have:
Exceptional verbal and written communication skillsA Professional telephone mannerGreat attention to detail and ability to multi-taskAn exceptional work ethicExperience within a customer contact/call centre (highly regarded)A little about the role9am-5pm Monday to Friday
You will be involved in:
Assisting clients – inbound and outbound callsService BookingsAppointment setting for SalesResponding to customer calls, emails, or messagesHandling complaints, providing solutions and ensuring customer satisfactionGuiding customers through troubleshooting steps or directing them to the appropriate department or resource.Our customer-focused culture offers a fantastic platform for you to learn, grow, and thrive.
We have numerous long-term, loyal employees that love coming to work because they have been trained, supported, and given opportunities throughout their Bartons' career.
If this sounds like the opportunity you've been looking for, we'd love to hear from you.
Bartons offer a professional and fun atmosphere, supportive management structure, work-life balance and an excellent reputation for selling quality vehicles!
We are passionate about providing equal employment opportunities and embracing diversity.
We encourage women, people of Aboriginal and Torres Strait Islander and people of culturally diverse backgrounds to apply.
APPLY now! Only applicants selected for interview will be contacted. Apply Now!Resume (Optional)
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Nominal Salary: To be agreed

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