Customer Banking Specialist Relief CessnockLocation: Commonwealth Bank of Australia, Newcastle, AustraliaHours: 28.75 hours per weekThe Customer Banking Specialist Relief position at CommBank offers a thorough training program to kickstart your banking career, access to extensive employee benefits & discounts, and the opportunity to be part of a collaborative and high-performing culture.Please note that rosters are predetermined.
Before applying, please ensure you are available to cover the following roster:Monday, Tuesday, Wednesday, Thursday, Friday: 9.30am - 4pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
We have been serving our local communities for over 100 years, with market-leading products, services, and technology.What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement.
Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in our Cessnock Branch, you'll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts, and process applications for credit productsComplete Financial Health Checks to assess customers' financial needs and identify any changesEducate and demonstrate our in-branch technology and digital banking options to customersProblem solve and provide effective solutions whilst championing our processes, procedures, and driving our risk-adverse cultureWe're interested in hearing from people who have:Experience in delivering exceptional customer service ideally in financial services, retail, or hospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask questions, find solutions, act with integrity, and place the customer at the centre of everything you doAbility to work in a busy and commercially driven retail environmentA genuine interest in building a career with CommBankIf you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
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